![]() As a result, the users of Cisco and Microsoft platforms can send messages, share their presence status & files, and participate in Teams and Spaces without leaving their respective client applications. NextPlane offers intracompany federation between the different platforms that need to share the same domain. Increasingly IT departments realize that two client applications on their users’ devices, as well as managing guest accounts for external users, can become a daunting management task for IT. For more information on guest accounts, you can read our blog post on comparing guest access policies and management of Microsoft Teams, Slack, and Webex Teams. There are two critical issues with guest accounts: security and access control, and licensing consideration. To communicate with suppliers and customers, most companies resort to guest accounts.Ĭurrently, 44.2% of organizations rely on guest accounts to enable external access to their own team collaboration instances or to allow their own employees to use external team collaboration apps to connect with partner organizations. Also, aside from the cost considerations, it is a productivity drain, where end-users must learn two very different systems for messaging, scheduling meetings, participating in group conversations, making voice and video calls, while dealing with the challenges of remote working. It requires buying two licenses per user, one for Microsoft Teams and another for Webex Teams. As a result, each user gets a Microsoft Teams and Cisco Webex Teams client application on their device. To avoid collaboration silos, most companies first try to put their users on both platforms. Thus, neither platform routes the messages to the other platform. ![]() As a result, each platform treats the chat and presence messages sent to the other platforms users as local traffic. Second, Microsoft and Cisco do not allow their platforms to share the same domain names with other platforms. Microsoft Teams and Cisco Webex Teams do not interoperate. There are two reasons why the intracompany federation with domain sharing does not work. However, the intracompany federation in mixed team collaboration environments remains a problem. Also, it becomes even a more complicated problem when Microsoft Teams and Cisco Webex Teams need to share the same domain. With user-friendly features like file sharing, group conversations, powerful search, and application integration, workers are shifting the bulk of their day-to-day communications to new collaboration tools.Īlso, nearly half (49%) of respondents said that the bulk of their communication with users outside their company is shifting from email to team collaboration platforms.įor mixed team collaboration environments to deliver the same seamless functionality as email, users should be able to share presence status, send messages, participate in each other’s Teams or Spaces, or share files, without leaving their preferred clients. The multitude of different team collaboration platforms, such as Microsoft Teams and Cisco Webex Teams, within employees’ own companies, as well as their business partners’ organizations, creates a unique problem for remote workers: how to navigate not only work from home (WFH) but also remote collaboration in a mixed environment.Īccording to a recent survey by NextPlane, 79% of IT professionals stated that their companies are operating in a mixed collaboration environment, which can include legacy UC platforms such as Microsoft Skype for Business and Cisco Jabber.Īlso, almost two-thirds of IT professionals report that collaboration platforms are the de-facto tools for communicating with colleagues inside or outside the enterprise. For many workers, this is their first time doing so, causing them to change and adapt their working habits. Over the past few months, an unprecedented shift has rocked the business world: remote work. Once considered an employee perk, remote working has now become an absolute must-have for business continuity.Īs companies shut their offices, millions of workers are working from home. How to Connect Microsoft Teams and Cisco Webex Teams While They Share the Same Domain Name Overview
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